Enable customers to engage, convert and make returns anywhere, anyhow at any time.
Streamline your customer journey by unifying digital and brick-and-mortar touchpoints.
Today’s customers use a variety of channels to learn about your products – searching online for options, going to stores to test products, and eventually purchasing wherever the best deals are found.
By integrating Tofugear’s O2O digital commerce technologies, you can connect online and offline retail in ways that meet the modern consumer’s demand for transparency, flexibility and personalisation.
As a unified commerce platform, Tofugear is supported by a vast network of partners across the globe to create modern retail experiences in the APAC region. Leveraging a harmonious integration of retail processes and systems, we provide business transparency and seamless customer experiences.
Offer a multi-device, multi-channel shopping experience that’s connected to operations at your physical stores – allowing customers to see real-time store inventory and product information.
Deliver tailored discounts, promotions and smart product recommendations based on customers’ preferences and cross-channel engagements with your brand.
Tofugear’s eCommerce platform allows customers to pick and choose how they want to receive their product. Whether they want to pick it up in-store or delivered straight to their door, the choice is in their hands.
Handle online and offline orders through one unified platform, making it easy to manage invoices, shipments and payments as well as get updates on inventory stock levels.
With a customisable visualisation dashboard, use data from both the customer and product journeys to inform business decisions on improving logistics and sales processes.
Stay compliant with GDPR and other regional requirements with built-in data protection and control features – allowing customers to entrust their information to you with confidence.
We offer a number of product packages with various technologies suited to different types of retailer setups. Find a product that suits your business or reach out for customised plans.
We offer a number of product packages with various technologies suited to different types of retailer setups. Find a product that suits your business or reach out for customised plans.
Shoppers demand choice, convenience and experiences that matter. Today’s connected customers expect to see online capabilities merged with their in-store experiences.
Retailers must empower their front-line with modern mobile-point-of-sale and clienteling tools as well as improve their data transparency to make informed business decisions.
Retailers often miss vital customer acquisition, relationship nurturing and sales opportunities at their pop-up stores and events.
Retail marketeers need to leverage digital solutions that not only enable commerce, but also maximise customer value by delivering a quality pop-up store or event experience.
An overwhelming majority of consumers prefer to shop online due to ease of search, the ability to compare prices and the availability of more detailed product information.
To meet customer expectations, retailers need to not only have an online presence but also integrate omnichannel purchase and fulfilment to maximise customer satisfaction and sales.
