Comprehensive customer profiles
Understand your customers better and optimise the customer journey based on their previous purchasing behaviour. With machine learning and workflows, speed up the checkout process by personalising fields with their favourite products, payment methods, pick-up locations and more. This data also allows you to open new opportunities for upselling, cross-selling and remarketing products you know they’ll love.
Integrated returns management
Returns can also be coordinated easily between online and offline stores, so customers can get their purchases exchanged or refunded at any location, regardless of where they bought the item. Our system supports confirmation, shipping label creation, and cost-effective returned items management.
24/7 order processing
With around-the-clock automation, client orders can be processed anytime, anywhere without the need for manual involvement from sales associates. With any internet-connected device on-hand, you can easily see the status of all your orders and provide real-time delivery data to your customers.