Product

Omnitech Unified Commerce Cloud

Enable commerce anytime, anywhere on any device

The Unified Commerce Platform for Enterprise Retail

Tofugear Omnitech is a unified commerce platform designed to enable seamless and highly personalized shopping experiences to customers across all channels. With dynamically scalable infrastructure, Omnitech is the only platform designed for global retailing.

With the highly customizable product modules, Omnitech allows you to create and connect customer-facing experiences at any touchpoint across the shopping journey, enabling retailers to realize a truly headless commerce model.

How Omnitech helps retailers

Tofugear OUCC Technical Diagram

UNIFIED COMMERCE

Take control of your data estate by unifying all of your commerce channels.

CUSTOMER

One view of all your customer purchase histories, cart activities, engagements and more.

MARKETING

Robust discount and promotion engine combined with campaign and content management.

LOYALTY

Create and manage highly customisable, dynamic and tiered loyalty programs.

CATALOG

Unify your product catalogue management, including pricing, filters and product information.

ORDERS

Deliver anytime from anywhere with distributed order management, online & offline.

ANALYTICS

One view of your business including channel and store performance & customer behaviour.

INTEGRATION

Open REST-based API enables fast and powerful integration with your existing IT landscape.

Products in the Omnitech Unified Commerce Cloud

“Single platform with one version of truth across all channels.”

An overwhelming majority of consumers prefer to shop online due to ease of search, the ability to compare prices and the availability of more detailed product information.

To meet customer expectations, retailers need to not only have an online presence but also integrate omnichannel purchase and fulfilment to maximise customer satisfaction and sales.

Mobile App E-Commerce Clienteling Endless Aisle

Retailers often miss vital customer acquisition, relationship nurturing and sales opportunities at their pop-up stores and events. 

Retail marketeers need to leverage digital solutions that not only enable commerce, but also maximise customer value by delivering a quality pop-up store or event experience.

Mobile Point-of-Sale E-Commerce Mobile App Clienteling Endless Aisle

Shoppers demand choice, convenience and experiences that matter. Today's connected customers expect to see online capabilities merged with their in-store experiences.

Retailers must empower their front-line with modern mobile-point-of-sale and clienteling tools as well as improve their data transparency to make informed business decisions.

Mobile Point-of-Sale E-Commerce Mobile App Clienteling Customer Experience Endless Aisle

Legacy systems were designed for static, individual sales channels with limited connectivity. But today's consumers demand the ability to buy and fulfil anywhere.

Retailers need to leverage all their inventory sources and implement distributed order management to deliver omnichannel purchase and fulfilment capabilities.

RFID Inventory Anti-Counterfeiting

Real-time inventory visibility is vital to maximising sales and customer satisfaction. But even with today's technologies, retailers still struggle with this.

Retail supply-chain managers need to leverage enhanced systems, applications and technologies to digitise their inventory and synchronise visibility across all channels.

RFID Inventory Anti-Counterfeiting

IoT technologies have unlocked new opportunities for retailers to enhance real-time data capture and contextualise customer experiences.

However, other commerce platforms are unable to natively integrate and connect IoT devices - limiting the impact of their applications and increasing the complexity of implementation.

Customer Experience RFID Inventory Self-Checkout

Benefits of Omnitech Unified Commerce Cloud

 

store-commerce-hub-benefit-4

Maximize Customer Acquisition and Retention

Increase sales by delivering satisfying customer experiences and foster lasting relationships that maximize customer value.

Sell Anywhere, Anytime, Online and Offline

Remove all barriers to engaging your customers, where they want, when they want, on any device with Headless, API-driven Commerce.

Connect and Mobilize Store Operations

Empower your front-line sales to deliver exceptional service with contextual insights and mobilization.

Enable your Omnichannel Strategy

Maximize sales by leveraging your entire inventory to enable omnichannel purchase and fulfillment.

Fully Realize Your Business Potential with the Cloud

Unlock new streams of value by taking control of your data estate to be more confident in making the right decisions.

Ready to Unlock your Unified Commerce Potential?